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BSN Consultants is a business solution driven company providing revolutionary solutions and transform institutions to be leaner, productive and efficient organisations. The composition of the knowledge in service industry within the company reflects the diversity of disciplines involved in business and management. The portfolio of expertise includes efficiency improvement and capacity planning, waste elimination and productivity improvement, system designing and workflow development, project management and education, training and development in accordance with our clients’ needs in a consulting, Lean Transformational advisory service and office automation.

Our expertise in Lean is driven in the service industry with diligent, tenacious and an industrious approach with people centric solutions. Our uncanny ability to be detail oriented as well as the ability to step back and look at the big picture, in connecting the disparate dots makes our approach unique, practical and effective. BSN Consultants apply noble triangulations and ensures that the recommendations are rock solid and implementable. One attribute of the company is its unique ability to marry technology and expertise from a wide range of disciplines to its solutions, products and services.


BSN Consultants strives to render services of the highest quality to its customers with strict deadlines. This is achieved through a team approach, the awareness of its employees that their best efforts are essential and, therefore, appreciated, and the knowledge that ultimately everyone will benefit from the company’s successes. To achieve and sustain the highest standard and quality of services, BSN Consultants promotes the following basic values:

  • Maintaining or improving its position in the market sector concerned only through superior quality and service
  • Promoting positive and constructive relationships with other service providers, particularly with a view to providing a broader spectrum of expertise through capacity building
  • Sustaining the company’s unique and noteworthy products and services through an ongoing commitment to innovation and creativity

Overview of Expertise and Client Benefits

Project deliverables

The following services are offered individually or combined as a suite of services by BSN Consultants:

  • Process mapping
  • Process re-engineering
  • Resource optimisation
  • Diagnostic of issue root causes
  • Pilot projects with results
  • Roll-out implementation
  • Post implementation monitoring with problem solving
  • Workflow designing and development support
  • Office automation designing and system specification support
  • Compilation of design documents and system/user manuals
  • Training of staff on improved and newly designed processes
  • System development support for in-house developments
  • Lean transformational advisory service

Client centric benefits

The client centric benefits BSN Consultants would create encompasses the following:

  • Bottom line improvement
  • Enhance shareholder value
  • Energized and happier work force
  • Organised and simplified processors
  • Customer value creation